Imagine an organization where everyone is busy with themselves, the customer is forgotten and cooperation between people is not very good. Sound familiar? Experience what it does to you when you step into the shoes of the customer, employee or the director. During the Semco Style Experience Game you will learn to understand why people, in a certain role, suddenly start to show different behavior. You learn how to understand behavior patterns, how you can build smooth cooperation and customer focus – and why all this is so difficult.
In the morning session, participants are randomly assigned a role (top management, middle management, customer or employee) and are tasked with making their own role successful. Then, simulations are done in rounds of 13 minutes. After every two rounds, time is spent on reflection and we extensively consider the question, “How does each role feel about the others?” This creates a better understanding of what the organization looks like from another perspective.
The first part of the afternoon session is devoted to better organization, with Semco Style as a handle. This is the central question: How do you come to an organization in which autonomy and entrepreneurship are encouraged and the customer is central? We also elaborate on organizations as a system based on the work of Barry Oshry.
Experiments with other structures and behavior are conducted on the basis of practical examples, tips and experiences in all kinds of organizations. Because, although much of the behavior in organizations is predictable, that does not mean that such counterproductive behavior is inevitable. Every employee, manager, director and customer has the opportunity and responsibility to make the organization a success.
The second part of the afternoon session revolves around application to and within your own organization. Which lessons and tips do participants take home and how do they want to get started with implementing them? By rotating around conversation tables, at a fast pace, we ensure that this last part of the program is completed with good energy.
The Semco Style Experience Game offers
A powerful experience about how organizations work
More understanding of other roles in the organization and what the world looks like from that perspective
Tips and insights to organize differently and better based on theory and practice
Handles for changing your own organization and energy to get started
Impression of the Semco Style Experience Game
We are currently curating blended-learning program that can be delivered online. Contact our Team of Maverick Minds for more info on our open enrollment and in-company training programs. All our programs can be adapted to existing company training and adjusted to client needs.